Been going here for years and I used to be able to make an appointment that week but he's so damn good at his job and so reasonable that I don't think he's lost a single customer in his entire life. His team is great they don't do anything you don't actually need but will make reasonable recommendations or tell you realistically how much life is left on your tires/rotors... Many times I've brought my car in because I heard a weird noise or something and they have fixed it often without even charging. For example a rock stuck between a caliper and brake pad... Impossible for me to fix for then probably 10-15 minutes from start to finish but no charge. I will keep going here even after I move to Stouffville.
Been getting my STI/ Wrx serviced here for some time now and Jason/Frank and his team are the best! Reasonable pricing for the quality of work and very honest group of guys. They specialize in Subaru so if you got one I’d recommend getting your car serviced here, even if youre quite the distance from Markham it’s worth the drive.
With repetitive check engine light up, they diagnosed our Impreza and simply cleaned the MAF sensor which made the billing very affordable. For other less honest/inexperienced mechanics, they might unnecessarily replace the sensor and bill accordingly. We definitely will come back for other fixes. As they are so renowned, appointment wait time might be longer (a week or more).
I've owned several Subarus and taken them to many different dealers and independent shops. Jason, Frank and team are hands down the best. I still bring my vehicle down to them from Barrie since moving away from Markham last year. Very knowledgeable, helpful, honest and fair, and they have saved me a lot of money on more than one occasion. I can't recommend the shop enough.
Jason and the team go above and beyond for you. It’s so hard to find an honest mechanic that doesn’t over charge, or try and upsell you. There’s a reason they’re so busy. They provide the service you really wish all dealers would. For any of your car maintenance needs, Apex is probably THE best place I’ve been to in the city and can easily and happily recommend them to all.
Had my outback serviced at this shop for the first time last week and really pleased with the experience. Very honest and efficient, and very reasonably priced.They will only do what is necessary, no upselling and no bs. This was quite a refreshing change after dealing with dealerships service departments that keep looking for opportunities to replace parts at every opportunity. Jason was upfront about costs and kept me informed throughout the service as he encountered any issues to be addressed.Highly recommended!
Jason and his team provide quality service at reasonable price. Jason squeezed my car in for a quick repair, showed me where the issues were and even offered me some DIY maintenance tips. Their air-conditioned, WiFi friendly waiting area is a plus.
Exceptional customer service!Thank you to Jason and his team for providing such friendly, courteous, efficient and professional service at such a decent price. I would definitely recommend this company to anyone looking for a good quality auto-body shop. I went with Apex due to its longevity in the business and it’s the real deal!
Did an HKS Cat-back exhaust install on my 2019 Subaru BRZ at Apex Auto. Super nice and professional staff and the install went as smooth as possible. Took my notes and followed them to a tee, which really shows how much they care about each job they do. Exhaust turned out as perfect as they come! Will be coming back and will be telling my friends!
When deciding where to take my Subaru to shop I wanted to take it to a place that knew what they where doing and a reputation for good work.I googled best local Subaru shops and Apex was one of the top shops. By the reviews and the phone conversation I had with them I made my choice.It was my first time taking my car there and it wasn't a small job was pretty big one at that. Head gasket, Timing belt, rear and front differential fluid change and transmission fluid change.They finished the job in a timely manner and The price was very fair.When I looked over they're work I knew I made the right call.Jason and Frank where always polite over the phone and always answered my questions.I would highly recommend if you have Subaru take it to Apex quality work done the right.
Jason and Frankie are the most honest and reliable mechanics. I have been a customer for 14 years, first 2 or 3 years at the other location around the corner from their current shop. They never overcharge, they get the job done in a timely manner and they do their best to get you in especially if your car has a sudden breakdown.Easy 5 stars!
These guys are the best of the best when it comes to Subaru mechanics. They are honest, friendly and their service rates are phenomenal. They charge by the exact time used unlike the generic service schedule rates at the Subaru dealership. So it comes out way cheaper than getting it serviced at the dealership.Their maintenance report is web based and very detailed. Far better than anything I've seen from the dealership. Jason also helped me out for free for a small problem with one of the door seals. Just amazing service all around! It's no wonder why they have maintained a 5 star rating all these years!
Jason is stand up guy. I own a Mercedes but still go to his shop which specialize in Subaru. He doesn't BS selling you un-needed repairs. Reports to you areas of concern and lets you make judgment. Not pushy at all. Rare in the automotive industry. Enough said.
Absolutely AMAZING service from Jason and the crew over at Apex! Originally corresponded via email awhile back to book an appointment, Jason made the booking process incredibly simple and easy. Showed up this morning to Jason immediately greeting me at the door, gave me a ETA on when I should pick up the car and off I went for a short walk to the mall that is a 2 minute walk from there to the west. Compared to other shops I've been that either do not have the same attention to detail or are in the middle of nowhere, Apex was a welcomed and fresh experience! My beloved Subaru and I will be going here for all of our service needs from now on. A++++ 110%
I've been coming to Apex Auto for well over 10 years now, and I can quite honestly say that there is no other auto shop I would trust more than them. That is a big statement to make, especially in the automotive industry but I standby it. Frankie and Jay are not only experts at what they do, they also care about their clients, and that I believe is what sets them apart from being great mechanics to actually being the best.I first started coming to Apex when I had purchased a used Mini back in 2011. I only had the car for 3 years and I visited Frankie and Jays shop quite regularly and for different issues every time. It got to the point that Frankie said, "I really do appreciate your business, but this is just not a good car and it will most likely continue to cause issues." Now, any other mechanic wouldn't tell this to you because they are just looking to make a quick buck, but not Apex. Like I said, they actually care! Needless to say I quickly got rid of that vehicle and finally stopped hemorrhaging out money.I'm really so happy with the service I've received from Apex Auto, and would highly recommend them to anyone that is exhausted from searching for a well-trusted and reliable mechanic. You won't be able to find one better than Apex.
Based on the outstanding reviews that Apex had received, I decided to give them a try. I have been a customer for over a year now and have taken my car in for several issues. And each time they’ve exceeded my expectations. In this industry it is rare to find an honest mechanic that you can trust. At Apex both Jason and Frank are honest, professional, hard working, stand up mechanics that you can trust implicitly.
On our way to camping, our engine light was on and would go up to 50km/hr. I did a quick internet search for nearby mechanics and found this shop.We called and they said they were fully booked till one month later. I explained how I was not from around here and how we were in a hurry. They offered to give it a look.Ten minutes later, the problem was regulated. Afterwards, I asked how much they charge for this check-up. The guys smiled and said that it costs nothing cause he “did nothing”.Even to a stranger, he was so humble and generous.So I recommend this place! It definitely deserves 5 stars!
Apex Auto is the best! Brought my Subaru in for a transmission fluid change because of an issue while driving, and Apex laid out all of my options for me. They really are amazing, do great work, and laid out all of my options for me - including a recommendation to not do the work because of the mileage. Never had a mechanic be so honest with me. Truly super shop, and I intend to send all of my Subaru friends here. Thanks again!
I have been to Apex for oil changes, centre differential replacement, brakes and performance modification work. They have been professional, knowledgeable and reasonably priced. An example of being reasonably priced is when I had to get the centre differential replaced I got quotes of 8 hours from Subaru and an independent shop. Apex came in at less than half the time the others wanted. They are the only shop I will bring my Subaru to.
I travel from Barrie to see these guys because I know my Forester XT will be in the best hands. Jason and the crew go above and beyond to make sure your vehicle is properly taken care of. Give them a shout, especially if you own a Subaru.
I write very few reviews. I only take time to write ones for places that really deserve it. I've been coming to this shop for a while because of the great quality of service done in a timely manner. Pricing is also fair which is a big bonus. Frankie and Jason take care of my vehicles every time I have mechnical issues. They are honest about what needs to be repaired/fixed unlike other shops. I highly recommend Apex Auto.
I was tired of going to Subaru dealer for overprice and sad customer service. I was looking up places recommended in Toronto Subaru Club and saw all the 5 star reviews and thought this is too good to be true. The team here is great and knowledgeable and very upfront and honest with the service and pricing. It is a far drive for me but very worth it. Looking forward to being back next time and brining our other car to them for service. There is a wait time to get your car in so book in advance!
Highly Recommended.They are very professional and answers for all your questions with happy face always :)As soon as your service is done, they never failed to give a detail explanation about what has been done for your car.!!The way these guys does the work is never ever compared with any Showroom services.
Very knowledgeable team. Got my Subaru in and fixed up really quickly and did a great job! Jason was very patient and helpful when answering my questions. Extremely trustworthy and very fair prices. Worth the drive to bring my car here! Will definitely be back when car needs maintenance.
I dropped off my 2010 Subaru Outback for the engine misfire fix yesterday. Jason and Frank were very professional and nice. They got it fixed next day and also inspected the car thoroughly. Fast and professional service. Highly recommended!David
Honest mechanics, completely trust my car with them. They never try to upsell you. If they notice something, they can tell you if safe to drive with or recommend to fix it for your safety. Always have a good experience with them and very friendly to boot!
My experiences at Apex Auto have always been positive. The staff is thoughtful and knowledgeable; service is top-notch: prices are very reasonable. Apex Auto is synonymous with professional, honest, trustworthy and reliable. I will not bring my vehicles anywhere else.
I had taken my car to my local dealership when the check engine light came on. It was a huge safety concern as the car lost all traction and safety features. Driving in the snow became very concerning, especially with kids. At the dealership, they quoted me $550 in parts and labour to fix the issue. I left at that point to see if I could get a 2nd opinion. Googled Subaru mechanics and up popped Apex Auto. Booked an appointment with them.They took my car in promptly. Jason was great. He explained that they had found the root cause of the issue and rectified it without replacing the part that Subaru Richmond Hill had told me I had to replace. I ended up saving hundreds of dollars. They follow the Subaru maintenance program so I'll be back there to get the rest of my maintenance done as well as some body work. Very professional and customer friendly environment without the pressure / costs of a dealership.
Great service and superior technical expertise. Had a check engine light on for over a year. Dealer said it was the ABS and was going to cost $3,000 to repair but in the end a new battery caused an error code. Apex re programmed the electrical system and the check engine, ABS, cruise flashing lights went away, Franccisco and gang did a great job.
Amazing service at apex, both for the customer and the car, Jason and his team are amazing at what they do and don't give you any fluff, anyone who needs a tuneup on their subaru this is the place to be
This is not your typical auto shop. I’ve been here a few times now and I can say that I will not go anywhere else. Jason and team make the experience so smooth that you come back 100% satisfied - quite rare feeling for this industry. They patiently take time to answer all your questions and are super accommodating. They really do put you, the customer, first. The pricing too is very fair - I haven’t been to many independent auto shops but just by having a conversation with these guys, you get a feeling they will be quite fair. I will definitely recommend Apex to everyone.Have to mention that the team keeps the place super clean (which again is rare!)
Since I've read multiple strongly positive reviews of Jason and Frank at Apex Automotive on the Toronto Subaru Club forum, I decided to give them a try with my wife's WRX several months ago. I was really impressed by their professionalism and that they make the time to explain things to me. Since then, I've brought my own WRX there too for regular maintenance. While my history with them is based on just three visits, I can say I have confidence they take good care of our WRXs. Thanks Jason & Frank!UPDATE Oct. 2021 - Still trust no one more than Frank & Jason to look after my wife & my WRXes.
In my opinion, if you need to have your Subaru serviced and can't do the work yourself, you basically have two options:1) You can roll the dice and take your car to a Subaru dealer where they will either repair it for a reasonable fee or run up an $800 bill for parts that didn't need to be replaced and send you off with the same problem you drove in with.OR2) You can visit Jason Luu at Apex Automotive and have one of those all-too-rare experiences of meeting a talented, honest mechanic who takes serious pride in his work.For me, there is no choice. And I'm happy to make the drive from Toronto to Markham, knowing that I'll be treated fairly by skillful and professional mechanics.Thanks, Jason.
These guys have helped me out with everything from standard service to troubleshooting electrical issues. They have always been professional, on time and extremely fair with their pricing. Apex is the best place to bring your Subaru.
I don't usually write reviews but this place I have to. They have been honest, the price is affordable and their work is exceptional. Jason and Frank treat you like family. I truly recommend this place for your car services.
Had a short shifter rod and shift plate installed on my 17 WRX. Had a stage 2 setup installed around 2 years back. Always a good experience dealing with Jason and the guys at Apex. They definitely know their stuff and would definitely recommend. Especially if you own a subie!
Fantastic communication and excellent quality service. The only surprise I've had was the amount to which my expectations were exceeded. Not much to say other than I'm coming back here for any service I can for as long as I can. Heck, I might as well be a fan at this point. Thank you for taking care of my family and I! Apex scores an 11/10.
I have driven different Subaru generations for many years so I decided to look for a dedicated Subaru mechanic. I found this Subaru Mechanic based on my research and due to all of the positive reviews. The staff are very professional and polite. Jason was extremely helpful, knowledgeable and patient. The work that was done on my outback was excellent. I highly recommend Apex.
Amazing service and most honest. Never overcharge and most importantly, they always let me know what's best for me.Most professional owners Frank and Jason always make sure my car is safe to be on the road.I suggest anyone to call and book an appointment at Apex.
Absolutely love this place and the guys who work there. they've installed my lift kit and did a complete motor swap for me. price is VERY reasonable, they're just as focused on customer service as they are on profit and there are so few shops around like that. I'll be back.
Jason and Frankie run an incredibly honest and professional business. Beyond the top quality work they do and their knack for customer service, I always leave their shop with peace of mind knowing that they're looking out for me--my car, safety, and wallet! Highly recommend.
I hesitate to give Frank and Jason 5 stars because then it will be harder to get in to see them.Seriously, there's never been a problem booking and I don't know why anyone would go anywhere else for service. I drive 30 km. They are unfailingly courteous, the charges are more than fair and they maintain an immaculate environment for clients and are entirely Covid-19 aware.
Took my STI in with an engine misfire as well as other various issues. Frank and the team at APEX were amazing. They photographed all issues they found and took their time to make sure the car was in great running condition. They kept me informed every step of the way. Super professional team, reasonably priced. Would definitely go back.
VISIT ONLY APEX AUTO.If you want to get professional service, communicate with a mechanic at the level of an auto engineer, talk sincerely with an honest person, save money and be sure of excellent quality in repairing your Subaru.The difference between a dealership and APEX AUTO is enormous in terms of skilled work and honest advice.I recommend some Subaru Dealerships, especially Subaru Scarborough and New Roads, to send their service managers and auto mechanics to APEX AUTO for internships, customer service skills and knowledge of Subaru car repair.Contact Mr. Jason Luu
Great service and work done by Jason. He took care of my Acura TL and found the issues with my car that other mechanics couldn't or didn't care to find. I now live in Vaughan but I will still drive to Markham to get all my work done here. Finding a good honest mechanic is not always easy and I have full confidence in this shop. I definitely recommend them.
I have been to Apex several times to service my Subaru and I can say that I am extremely happy with the service received. Jason and his crew are honest, professional, courteous, and get everything done quickly and efficiently. They don't cut corners and if they don't get something right the first time, they will make sure to resolve the issue and take care of it so you are satisfied. They are also receptive to feedback and actually take it to heart. I can't ask for more and would highly recommend Apex Auto to anyone looking for a good, honest mechanic!!
My car is a 1998 Impreza. I have been using Apex as my go-to shop for a few years now. Jason has been fantastic to work with and I am always happy with the results. My most recent visits have been for aftermarket suspension installs and a boost leak repair. No hassle, honest opinions, good advice, quick turnaround. A great experience every time.
It was my first time here and highly recommended by a friend of mine who is an auto mechanic.One of the best garages I’ve ever been to.I had an appointment booked and they took my car immediately on arrival. The garage was clean and organized. The service was efficient and to perfection.I’m very happy to be a new client here.
I write very few reviews. I only take time to write ones for places that really deserve it. I've been coming to this shop for a while because of the great quality of service done in a timely manner. Pricing is also fair which is a big bonus. Frank and Jason take care of my vehicles every time I have meachnical issues. They are honest about what needs to be repaired/fixed unlike other shops. I highly recommend Apex Auto.
We came to Apex looking for help with our Forester that needed a short block replacement. Frank was quick to also look into a total engine replacement which ended up being cheaper. The work this shop does is amazing and our Forester somehow drives even better now. He was honest, curt and very straightforward with options. Overall I'll come back here next time I have an issue! Definitely recommend!